Thirty years in the booth, and still picking up the phone.
On-Hold Technologies has been writing, voicing, and producing what callers hear since 1994 — from two studios in Florida and Kentucky, for small offices and multi-location organizations alike.
A seat at the table.
The on-hold industry has one professional body. We helped start it, ran it, and now hold the gavel on how its members are expected to behave.
We're a marketing company. The medium is your phone.
Every caller you put on hold is already a customer with a question. We write and produce the minute they hear next — answering what they called about, introducing the service they didn't know you offered, and giving them a reason to stay on the line instead of calling the next name on the list.
On-hold messaging, auto attendant and IVR, queue marketing, overhead and in-store audio, radio, web and video voiceover — for small, medium, large, and multi-location businesses across ten industries.
Who's on the line.
23 real productions · tap an industry to hear itTwo studios. Four dealer markets. One point of contact.
Wherever your locations are, delivery is the same: a finished file loaded onto your phone system, and a producer who answers.
“Callers stay on the line instead of hanging up — and the message adds credibility and professionalism to every call.”